Who leads customer experience? In many companies it’s the CMO. But just like the CMO’s role, the world of customer experience is constantly evolving. In order to lead a strategic and successful customer experience, the CMO must be aware of changing trends.
Might the new-school goliath (or online bully, depending on your perspective), finally be getting a real kick in the competitive pants next year from old-school brick-and-mortar giant Walmart’s transformative e-commerce moment?
Marketing trends are often fleeting, but that doesn’t mean you shouldn’t at least consider them. While some fade within a few months, others stick—and implementing the right ones can do wonders for your business.
Did you know that attendees at the @UKCHAwards 2019 donated over £3000 to @barnardos! Last year we managed to collect over £20 000 and have raised over £100 000 since we started our relationship with them!
Like Barnardo’s, we believe in every child! 👦👧