Customer Service

Talkdesk Raises $100 Million to Make Customer Service Less Terrible

Using cloud technology and machine learning, the startup is said to hit a more than $1 billion valuation.

An Expert Eye for Customer Service: Interview with Helen Pettifer

An interview with a customer service expert who is passionate about all aspects of Customer Service. Training provider, Customer Service consultant and public speaker.

NatWest’s Entrepreneurship team wins Team of the Year at the 2018 #UKBusinessAwards:

We are delighted to have won the Gold award for SME in a B2B environment at the #UKBusinessAwards #BA18 #awardsinternational Thanks @ukbusinessaward for a fantastic night!