Top Stories

Why Simple and Strategic Promotions are Powerful Sales and Marketing Tools

Every business wants to get attention. But there are two types of attention: the kind you want, where everybody’s saying how great your company is, and the kind that makes you want to lock your doors, draw the blinds and hope everybody stops noticing you.

Awards International 2019 Calendar

With the year coming to an end, we’re proud and excited to announce the calendar of our events for the upcoming 2019.

Business

7 Amazon-Obsessed Retail Predictions for 2019

Might the new-school goliath (or online bully, depending on your perspective), finally be getting a real kick in the competitive pants next year from old-school brick-and-mortar giant Walmart’s transformative e-commerce moment?

Apple iPhone Sales Off To A Slow Start This Holiday Season

The day after the keynote address, Consumer Purchase Intent Data was already telling us that Apple was going to have a very rough road ahead of it.

Sales and Marketing

Why Simple and Strategic Promotions are Powerful Sales and Marketing Tools

Every business wants to get attention. But there are two types of attention: the kind you want, where everybody’s saying how great your company is, and the kind that makes you want to lock your doors, draw the blinds and hope everybody stops noticing you.

Electric Car Sales Set to Rise Dramatically in 2019

Electric car sales are set to rise dramatically in 2019 as rapid growth in the sector is expected to continue.

Customer Experience

Customer Experience Starts with the Property

An effortless property management system that will make the communication and handling daily activities be easy and transparent while enabling them to handle administrative work efficiently.

What is the Power of One Customer?

At face value, the power of one customer seems rather insignificant. After all, one customer making a single transaction certainly will not make the difference between the success and failure of a small business. On the other hand, can one transaction truly make a difference?

Customer Service

Talkdesk Raises $100 Million to Make Customer Service Less Terrible

Using cloud technology and machine learning, the startup is said to hit a more than $1 billion valuation.

An Expert Eye for Customer Service: Interview with Helen Pettifer

An interview with a customer service expert who is passionate about all aspects of Customer Service. Training provider, Customer Service consultant and public speaker.

Delighted to have experts in the industry judging at the @UKCHAwards.
Meet 👉 Matt Ashford, Head of Service Improvement at 👉 Go beyond the UK
https://t.co/vRhpoWAyod
#CHA19 #ComplaintHandlingAwards #awardsinternational #judges

It is our pleasure to announce that Maria Shaw, Commercial Director, Business Payments at @Barclaycard will be joining the judging panel at the upcoming UK Complaint Handling Awards in March 2019 #CHA19. Welcome on board Maria!
https://t.co/RgoOcW5I9E
#ComplaintHandling #judges