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Is AI the Silver Bullet for Cybersecurity Challenges?

The recent hype surrounding artificial intelligence (AI) and machine learning (ML) is deceiving three in four IT decision makers (75%) into believing the technologies are the silver bullet to solving their cybersecurity challenges.

Business

No, Elon Musk isn’t joking

Tesla is having quite a day.

Personal Growth

New Email Scam Demands Bitcoin in Exchange for Deleting Secretly-Recorded Webcam Videos

Sales & Marketing

Coke Profit Beats Estimates but Investors Still Thirsty for More

Business

UK Economy Picks up Speed, Raising Chance of Rate Rise

Customer Experience

Finding Community in Collaboration

Business

Where did Ferrari’s new CEO come from? Cigarettes and Money

He hasn’t built Ferraris, but he used to wrap them in tobacco ads.

Business

What to Expect from the Whitbread Trading Update

All eyes will be on Whitbread’s proposed break up plans – will activist investor Elliott be happy?

Business

Debenhams Declines 11% on Latest Profit Warning

Business

A British Plumber May Show Uber the Future of Employment

Microsoft Drops a Clean Energy Datacentre into the North Sea

Convert Slack Messages Into Real Tasks With Just a Click

Whitbread to Spin Off Costa Coffee, Bowing to Activists

Is AI the Silver Bullet for Cybersecurity Challenges?

The recent hype surrounding artificial intelligence (AI) and machine learning (ML) is deceiving three in four IT decision makers (75%) into believing the technologies are the silver bullet to solving their cybersecurity challenges.

Sales & Marketing

Spam is Still a Popular Choice for Online Criminals

Spam is the number one source of malware as cybercriminals employ new tactics to catch unsuspecting users.

Sales & Marketing

Coke Profit Beats Estimates but Investors Still Thirsty for More

Sales & Marketing

Data Breach Affecting 5.9M Payment Cards, 105k of Which Were Compromised

Android Devs Prepare to Hit Pause on Ads Amid Google GDPR Chaos

Zuckerberg Unscathed After five-hour Senate Grilling Session

Facebook Says it will not Extend GDPR Privacy Protections Beyond EU

Jeff Bezos Vs a Robot: A Ping Pong Match (VIDEO)

Customer Experience

Finding Community in Collaboration

As we advance into a world of ever-increasing technology – from Artificial Intelligence and Augmented Reality to 3D printers and driverless cars – we seem to fall into two camps: early adopting enthusiasts and fear-mongering Luddites.

Customer Experience

Why you should Invest in UX Research

Digital channels, such as your website, are often people’s first touchpoint to your business and gives an initial impression of your brand.

Customer Experience

Airbnb’s Playful New Font “Cereal”

Customer Experience

A Journey to Better Customer Experiences

Yelp Yourself

Customer Service

An Expert Eye for Customer Service: Interview with Helen Pettifer

An interview with a customer service expert who is passionate about all aspects of Customer Service. Training provider, Customer Service consultant and public speaker.

Customer Service

Supply Chains to Become Increasingly Customer Centric, According to DHL Report

Supply chains will become increasingly ‘customer-centric’ as a result of the rise in e-commerce, according to the latest DHL Logistics Trend Radar report.

Customer Service

3 Solutions for Overwhelmed Customer Service

Customer Service

Resolver will return as a partner of the UK Complaint Handling Awards

And the Winners Are…

Customer Service Predictions: 7am Is the New 8am and Saturday Is Now a Weekday

Why Being Connected To Your Customers Is Not Enough

We Need Genuine Customer Experience Metrics

Awards International @awardsinter·

17 Aug

Our Road Back to Basics. See how @stwater came together as a dynamic team to develop a project to improve #customerexperience. Since the project started, they’ve seen a fantastic reduction in stage 1 complaints. Find out the full story on 20th September: https://t.co/sUGGwAeGEY

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Awards International @awardsinter·

17 Aug

Keeping your most loyal customers. #Loyalty begins when something goes wrong and not when something works. In this session James Walker from @resolvercouk will explore the modern #customer journey. Secure your conference place here: https://t.co/tFuIwOuKz2 #b2b #b2c #business

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Personal Growth

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