Top Stories

UK Business Awards are Open for Entries!

Entries are now open for the 2018 UK Business Awards, which celebrate the best of British business excellence and innovation.

Positive Predictions for UK Economy as Spring Blooms

The UK economy is facing “light at the end of the tunnel” after years of austerity, according to the Chancellor of the Exchequer Philip Hammond.

Customer Service

And the Winners Are…

One of the vital events in the UK’s customer service calendar has just finished, with winners celebrating success at the 2018 UK Complaint Handling Awards.

Customer Service Predictions: 7am Is the New 8am and Saturday Is Now a Weekday

The way that customers interact with businesses is far different than it used to be, largely due to rising competition. If people aren’t happy with the way that you speak to them or handle their queries, then they have absolutely no qualms about taking their money elsewhere.

Personal Growth