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DXA Finalists Spotlight – Addreality

How can facial recognition transform the omnichannel experience?
Business

Genesys to Serve as Gold Sponsor for Customer Experience Awards

Global leader in customer experience to judge a category at the Awards
BusinessCustomer Experience

Let’s hear it for B2B Customer Experience

BusinessDigital

DXA Finalists Spotlight – OneSpan

EmployeesPersonal Growth

Top 5 Awards Entry Mistakes

EmployeesPersonal Growth

Winning Together: Team Experience at UKEXA

Business

BusinessCustomer ServiceEmployees

Lessons in Employee Experience

We profile two winners from last year’s Employee Experience Awards to see what was special about their initiatives.
BusinessDigital

UKDXA: Two Profiles in Excellence

We look at two examples of companies that have delivered outstanding digital and business results for their clients.
Business

10 Customer Experience Trends Every CMO Must Consider

Business

7 Amazon-Obsessed Retail Predictions for 2019

Apple iPhone Sales Off To A Slow Start This Holiday Season

Apple is no Longer World’s Most Valuable Company

iPhone Maker Foxconn will cut $2.9bn in Costs as Tech Gloom Continues

Categories

Sales and Marketing

BusinessCustomer ExperienceSales & Marketing

Awards International at the B2B Marketing Expo

We’ve just got back into the office after two days at the ExCel Centre – what did we learn at the B2B Marketing Expo?
Sales & Marketing

5 Ways to Build Your Brand That Aren’t Social Media Marketing

Forget those micro influencers for now! Customer service, a well-thought-out ‘persona’ and a great logo are the tools to focus on.
Sales & Marketing

10 Marketing Tools and Tactics that will Shake up the Industry in 2019

Sales & Marketing

Why Simple and Strategic Promotions are Powerful Sales and Marketing Tools

Electric Car Sales Set to Rise Dramatically in 2019

Three Technology Trends that will Redefine Marketing in 2019

Microsoft has been Quietly Hiding $10 Gift Cards in its Email Blasts

What did the Brits search for most in 2018?

Customer Experience

BusinessCustomer Experience

Let’s hear it for B2B Customer Experience

B2B organisations are making huge strides in customer experience, which is why we’ve made some changes to the categories at this year’s Awards
Customer Experience

How to Write a Good Survey Question

Customer ExperienceEmployees

What’s the Link Between Employee and Customer Experience?

BusinessCustomer ExperienceDigitalEmployees

5 Reasons Why Attending Cross-Sector Awards is a Must

International Customer Experience, Part One – The Netherlands

Customer Service

BusinessCustomer ServiceEmployees

Lessons in Employee Experience

We profile two winners from last year’s Employee Experience Awards to see what was special about their initiatives.
BusinessCustomer ExperienceCustomer ServiceDigital

What CX Professionals Can Learn From Amazon

Amazon is a ‘Customer-Obsessed’ company that has become one of the largest in the world. What can we learn from them?
Customer Service

Talkdesk Raises $100 Million to Make Customer Service Less Terrible

Customer Service

An Expert Eye for Customer Service: Interview with Helen Pettifer

Supply Chains to Become Increasingly Customer Centric, According to DHL Report

3 Solutions for Overwhelmed Customer Service

Resolver will return as a partner of the UK Complaint Handling Awards

And the Winners Are…

awardsinterAwards International@awardsinter·
11h

Friday, June 21st, was a company day @awardsinter.
We spent a wonderful day at the Four Feathers Estate and got to know each other. It’s an incredible feeling to be a part of an evergrowing #team, both in business and human aspects. Thank you, everyone!
Dream team ⭐️ dream time!

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Retweet on TwitterAwards International Retweeted
TheCXMagazineCXM@TheCXMagazine·
24 Jun

.@Genesys has introduced new orchestration capabilities powered by AI that connect native and third-party technologies to enable the most comprehensive customer journey management available today.
More about this topic here: https://t.co/YiaBE6aLeT @awardsinter @UKCXAwards

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Personal Growth

EmployeesPersonal Growth

Top 5 Awards Entry Mistakes

What are the most common issues in awards entries identified by our expert judges?
EmployeesPersonal Growth

Winning Together: Team Experience at UKEXA

Our awards finals are great for every business, but we feel it’s extra special to share the winning feeling with a large team on the day. Here’s why.
EmployeesPersonal Growth

What’s it like to be an awards judge?

BlogBusinessPersonal Growth

‘Winning Should Mean Win-Win’

5 Ways to Become a Thought Leader in Your Field

6 Ways Top CEOs Beat Procrastination

Everything we know about the 91st Academy Awards

Microsoft will Start Warning Mobile Edge Users about Fake News