Tesla Worker Says Musk Summoned Him to Meeting, Ripped Union

A Tesla Inc. employee testified Monday that he was summoned into a meeting last year in which Elon Musk told him that UAW representation would leave him voiceless, but that the automaker would let workers have it if their safety concerns weren’t addressed.

Websites of Kinder Chocolate Banned over ads Targeting Children

UK advertising watchdog says firm broke rules on junk food promotion by using games and videos of toys for toddlers

Customer Experience

Customer Service

Talkdesk Raises $100 Million to Make Customer Service Less Terrible

Using cloud technology and machine learning, the startup is said to hit a more than $1 billion valuation.

An Expert Eye for Customer Service: Interview with Helen Pettifer

An interview with a customer service expert who is passionate about all aspects of Customer Service. Training provider, Customer Service consultant and public speaker.

Thanks once again to the incredible finalists, judges, partners, attendees & staff that made the @UKCXAwards an outstanding day on Thursday at @wembleystadium! Not to forget the amazing @SClub7 for joining us! Head to the homepage to see who won this year:

And finally….. THE OVERALL WINNER of the UK Customer Experience Awards 2018 is @aspenhealthuk! Congratulations, a recognition well-deserved. #UKCXA #Winner #thebest #congratulations #awards #CX #champions