The recent hype surrounding artificial intelligence (AI) and machine learning (ML) is deceiving three in four IT decision makers (75%) into believing the technologies are the silver bullet to solving their cybersecurity challenges.
The recent hype surrounding artificial intelligence (AI) and machine learning (ML) is deceiving three in four IT decision makers (75%) into believing the technologies are the silver bullet to solving their cybersecurity challenges.
As we advance into a world of ever-increasing technology – from Artificial Intelligence and Augmented Reality to 3D printers and driverless cars – we seem to fall into two camps: early adopting enthusiasts and fear-mongering Luddites.
An interview with a customer service expert who is passionate about all aspects of Customer Service. Training provider, Customer Service consultant and public speaker.
Supply chains will become increasingly ‘customer-centric’ as a result of the rise in e-commerce, according to the latest DHL Logistics Trend Radar report.
Pro-active Complaint Handling; @unitedutilities Service Recovery Team embarked on an ambitious plan to transform its #complaint handling performance. Join Sally Ainsworth, Head of Service Recovery, to hear their story at our upcoming #conference. Tickets: https://t.co/2PwifjK8Q6
Established in 1998, @icasework has been an agent for the transformation of #casemanagement as an organisational process and practice. Shine Prakash, Senior Manager, joins our #conference on 20th September to discuss efficient ways to handle #complaints: https://t.co/7nI9vFszlk
In this global market, there are vast opportunities to bring new audiences to
your product or service through your website; which is often your first tool of
communication with international audiences.
