22nd February 2018 was the date of UK Complaint Handling Awards 2018. London’s Park Plaza Riverbank was home to almost 500 people who were part of this magnificent event.
Tesco beat expectations with a 28 percent rise in full-year profit on Wednesday, helped by a strong end to the year in its home market, underlining the recovery of Britain’s biggest retailer under Chief Executive Dave Lewis.
One of the vital events in the UK’s customer service calendar has just finished, with winners celebrating success at the 2018 UK Complaint Handling Awards.
The way that customers interact with businesses is far different than it used to be, largely due to rising competition. If people aren’t happy with the way that you speak to them or handle their queries, then they have absolutely no qualms about taking their money elsewhere.
Back in February, our Complaints Handling Awards had some extraordinary guests. One of many was a representative of @PeabodyLDN and she had a lot to say about the event.
https://t.co/sn5ept3IiV
Almost two years ago, we were told that rents were rising, mortgages were getting more expensive, consumer debt was increasing and that there was a real need for financial well-being in the workplace.
