Awards International names the Winners of International CX Awards!

Aleksandar IlicAleksandar IlicNovember 21, 20183min0
What happens when teams of the best customer experience professionals gather to represent their companies and compete for the award? A magnificent event.

startle team at the International Customer Experience Awards

The first International Customer Experience Awards finals were held last night at Movenpick Hotel in Amsterdam, Netherlands. The finalists were able to showcase their customer experience excellence on a global scale. Joined by many other CX professionals from around the world, everyone present had the opportunity to discover first-hand the inspiring initiatives used to increase loyalty, brand awareness, and turnover all over the World.

 

Who won?

Here is the full list of winners:

Overall Winner: The Holly Private Hospital

Customer-Centric Culture: The Holly Private Hospital

Best Customer Experience Strategy: Actavo

Best Customer Experience Strategy – Customer Centricity: Titan Company

Business Change or Transformation: SD Works “Mind Craft” and One-Stone

Business Change or Transformation – Strategy: The Holly Private Hospital

Customer Insight & Feedback: Pegasus Airlines

Best Measurement in Customer Experience: Multichoice

Best Measurement in Customer Experience – Insight: Showmax in partnership with Dashboard Consulting

Most Effective Use of Social Media or Mobile: Dell Technologies

Contact Centre: T-Mobile Austria

Client Relationship Management: Emaar Community Management

Digital Transformation: Business Stream

Best Digital Strategy: T-Mobile Austria

Employee Empowerment + Employer of the Year: Startle

Customer Experience Professional: Clint Payne -Multichoice

Customer Experience Team: Startle

Customer Experience Leadership: Simon Camerer – Multichoice

 

Congratulations to all winners, finalists, judges and everyone else who was part of this extraordinary event. To get a closer look and feel of the Awards, follow ICXA on Twitter and Awards International on Instagram

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Aleksandar Ilic

Aleksandar Ilic


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