How to Choose the Perfect Category
At each of our Awards, we offer prizes in a series of categories. They are specially selected to recognise the diverse accomplishments of CX and business professionals.
The best route to Awards success, of course, is having a great initiative. If you have achieved great results, that will impress the judges. But you have to make sure that you’re choosing the right category.
The first step is to figure out if you’ll be entering as an organisation, team or individual. We offer prizes in each of these areas – and you can enter all of them if you wish!
To enter the UK Complaint Handling Awards, click here.
Once you’ve determined if you’re entering as an organisation, team or individual, you need to consider your specific initiative. Have a clear idea of what it is, and what exactly you accomplished. If you’re an organisation, go through the list of categories and see which ones are the best fit. Remember: you can enter the same initiative into multiple categories – but it must be relevant to all of them!
For example, if you’ve been using machine learning to enhance the Contact Centre experience, you could enter both the Contact Centre and Use of Technology categories with the same initiative.
It’s good to figure this out before you submit the first entry, as we offer discounts when you enter multiple categories at the same time. So – have a good idea of all the categories and your preferences before you enter!
If you’re looking for additional advice on categories, you can always check out our Plan2Win document. It contains more detailed information on the Awards, as well as top tips on writing a successful entry!
To win at our Awards, you have to play to your strengths. Good luck picking the category(ies) that are best for you!
To enter the UK Employee Experience Awards, click here.
For more customer experience stories from Awards International, click here.