Sharing Your Story of Adaptation

Thomas FairbairnThomas FairbairnAugust 12, 20202min0

Over the years, we’ve heard thousands of companies sharing their story at our Awards. This process is extremely beneficial: it requires you to look at your work with fresh eyes, and you’ll perhaps gain a newfound appreciation for your efforts.

These stories evolve with the times. And recent times have been very disruptive. Some businesses have been forced to rethink their entire strategies, repositioning themselves in an economy with far less social contact.

Even though this may have been a challenging time for your business, if you’ve proven capable of adapting to the circumstances, that’s a great story to share!

Whether it’s improving your e-commerce operations, designing amazing online experiences or finding new ways to serve your customers, our judges will reward initiatives that show innovation and the ability to realise a strategy successfully. And that includes adaptation!

A particularly good place to share this story is the International Customer Experience Awards. Held fully online on November 19th, these Awards are the highest accolades we offer. In fact, last year we had 31 different countries competing! It will be a truly inspiring day, and a chance to connect with hundreds of professionals who’ve also been working hard to adapt.

Having read many comments from judges over the years, one thing keeps coming across: the judges don’t mind if you faced adversity – they care how you managed to overcome it! So if your business story of 2020 is one of transformation, that’s one we’d love to hear!

 

The entry deadline for the International Customer Experience Awards is September 4th.

 

 

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Thomas Fairbairn

Thomas Fairbairn


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