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BusinessCustomer ExperienceDigitalEmployees
April 30, 2019 Thomas FairbairnThomas Fairbairn

5 Reasons Why Attending Cross-Sector Awards is a Must

Business
April 12, 2019 Thomas FairbairnThomas Fairbairn

Finalists Announced: UK Digital Experience Awards 2019

Business
April 10, 2019 Thomas FairbairnThomas Fairbairn

Seven Customer Experience Horror Stories

BusinessCustomer ExperienceSales & Marketing
March 29, 2019 Thomas FairbairnThomas Fairbairn

Awards International at the B2B Marketing Expo

We’ve just got back into the office after two days at the ExCel Centre – what did we learn at the B2B Marketing Expo?
BusinessCustomer ServiceEmployees
March 26, 2019 Thomas FairbairnThomas Fairbairn

Lessons in Employee Experience

We profile two winners from last year’s Employee Experience Awards to see what was special about their initiatives.
BusinessDigital
March 26, 2019 Thomas FairbairnThomas Fairbairn

UKDXA: Two Profiles in Excellence

We look at two examples of companies that have delivered outstanding digital and business results for their clients.
BusinessCustomer ExperienceCustomer ServiceDigital
March 26, 2019 Thomas FairbairnThomas Fairbairn

What CX Professionals Can Learn From Amazon

Amazon is a ‘Customer-Obsessed’ company that has become one of the largest in the world. What can we learn from them?
Business
March 20, 2019 Thomas FairbairnThomas Fairbairn

Entries Open: UK Business Awards 2019

Entries are now open for the UK Business Awards 2019, which honours the organisations, teams and individuals who are shaping the future of business.