March 11, 2019 Aleksandar IlicAleksandar Ilic

Winners and Experiences from UK Complaint Handling Awards 2019

As the only awards of its kind in the UK, the event was a unique opportunity to learn about innovative practices being used across different sectors, as well as an enjoyable occasion for everyone in attendance.

March 1, 2019 Aleksandar IlicAleksandar Ilic

Finalists Announced: UK Employee Experience Awards 2019

The long wait for everyone who entered the UK Employee Experience Awards 2019 is finally over. We have finished and published the shortlist of companies who made it to the finals!

February 6, 2019 Awards InternationalAwards International

10 Customer Experience Trends Every CMO Must Consider

Who leads customer experience? In many companies it’s the CMO. But just like the CMO’s role, the world of customer experience is constantly evolving. In order to lead a strategic and successful customer experience, the CMO must be aware of changing trends.

January 30, 2019 Aleksandar IlicAleksandar Ilic

Entering Awards Increases your Brand Awareness

Whether you’re entering an award for your business, or a specific project or piece of work, the entry process will make you look at your business in a different light

December 19, 2018 Awards InternationalAwards International

7 Amazon-Obsessed Retail Predictions for 2019

Might the new-school goliath (or online bully, depending on your perspective), finally be getting a real kick in the competitive pants next year from old-school brick-and-mortar giant Walmart’s transformative e-commerce moment?