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BusinessCustomer Service
July 11, 2019 Thomas FairbairnThomas Fairbairn

Top 4 Most Inspirational Complaint Handling Stories

Business
June 24, 2019 Thomas FairbairnThomas Fairbairn

Genesys to Serve as Gold Sponsor for Customer Experience Awards

BusinessCustomer Experience
June 19, 2019 Thomas FairbairnThomas Fairbairn

Let’s hear it for B2B Customer Experience

BusinessDigital
June 12, 2019 Thomas FairbairnThomas Fairbairn

DXA Finalists Spotlight – OneSpan

The next in our series of Finalist Spotlights, I caught up with David Fletcher, VP of Sales at OneSpan, to discuss their involvement in the upcoming UK Digital Experience Awards.
BusinessCustomer ExperienceDigitalEmployees
April 30, 2019 Thomas FairbairnThomas Fairbairn

5 Reasons Why Attending Cross-Sector Awards is a Must

What are the advantages over industry awards?
Business
April 12, 2019 Thomas FairbairnThomas Fairbairn

Finalists Announced: UK Digital Experience Awards 2019

Who’s been shortlisted? Find out here!
Business
April 10, 2019 Thomas FairbairnThomas Fairbairn

Seven Customer Experience Horror Stories

You’ve got to know what to avoid…
BusinessCustomer ExperienceSales & Marketing
March 29, 2019 Thomas FairbairnThomas Fairbairn

Awards International at the B2B Marketing Expo

We’ve just got back into the office after two days at the ExCel Centre – what did we learn at the B2B Marketing Expo?