UK Complaint Handling Awards
The UK Complaint Handling Awards is the first-ever awards programme of its kind in the UK that focuses solely on how businesses manage consumer complaints.
Its inaugural year was attended by Three UK, Barclays, TNT, Scottish Water, to name just a few businesses, who understand how tactical complaint initiatives can both enhance their reputation and transform their businesses.
Now in its second year, the UK Complaint Handling Awards 2018 is expected to grow significantly, making it a key event for complaint handling professionals across the UK.
The unique format of the awards includes live presentations in the morning to the panels of independent judges followed by an amazing gala lunch and awards ceremony.
The awards also give everyone a great opportunity to network with business professionals from the complaint management Industry.
Throughout the morning of the awards finals, there will be a large variety of different finalist presentations. Many of the finalists will opt to make their presentations open. This will give you and members of your team the opportunity to learn about what others are doing in the Industry by watching their presentations.
The awards are judged by panels of independent business men and women. The scoring methodology and criteria are available for all to see and feature your entry feedback report with both scores and written feedback. The reports are provided approx. two weeks after the awards.