RESOURCES

Raising Employee Insight to the Top of the Agenda

In this report, you’ll discover the important changes Alliance Healthcare made to heighten employee experience and ensure all their staff could give feedback.
Case Study

A Look at 6 Employee Experience Successes

In this report, you’ll discover the important strategies the finalists used to heighten employee experience and secure their win at the awards finals.
Case Study

Winner Focus: How Foundit! Won Best Online User Experience

If your organisation is passionate about the digital experience, download the case study to find out how FoundIt! and Amara managed to stand out from the crowd and push their initiatives further.
Case Study

Winner Focus: How Three Won Best Mobile Strategy

One of these inspiring companies, Three UK, has been featured in this latest DXA download, where you can read all about what they did to grow user base and improve their experience.
Case Study

Developing Winning Complaint Strategies

Our free report guides you on the latest complaint handling trends and insights to put your business in a winning position.
Guide

Changes in Complaint Handling Processes Affecting UK Businesses

In this report, you’ll read about the most important developments affecting complaint handling process online.
Case Study

How Bidfood Won in the Business Change Category

Download the case study to find out how Bidfood managed to stand out from the crowd and push their initiatives further.
Case Study

Winning Ideas in 2018

A Study of Three Winning Companies and Their Approach to Digital CX, Employee Experience and Process Automation.
Case Study

Love your Customer: Lessons from Last Year’s Overall Winner

In this download you will discover how Capital One set out to disrupt the status quo and bring humanity back to banking, how they created a truly customer-centric culture.
Case Study
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