SESSION INFO



Microsoft Campus


1500 – 1530

The key strategic and technological trends to transform your customer experience by 2020

Download CXellence Consulting Presentation


PRESENTER INFO


Manuela Pifani

CCXP

Manuela Pifani is the founder and MD of CXellence Consulting. Multi-award-winning, CCXP qualified and with over 15 years in corporate CX leadership roles, Manuela is now focusing on helping other organisations achieve success through Customer Experience excellence