SESSION INFO



Microsoft Campus


0900 – 0915

Diversity means Business

Download Diversity Means Business Presentation


PRESENTER INFO


Ian Golding

CCXP

A highly influential freelance Customer Experience consultant, Ian advises leading companies on Customer Experience strategy, measurement, improvement and employee advocacy techniques and solutions. He has worked across multiple industries including retail, financial services, logistics, telecoms and pharmaceuticals and has deployed Customer Experience tools and methodologies all over the world.