WINSIGHT WEBINARS RECORDINGS

We’ve had some amazing winners over the years. At our various Awards, we’ve heard outstanding stories of individuals and organisations reaching new heights of customer experience and business success.

Now we’re sharing that winning inspiration with our Winsight Webinars series. These feature organisations that have wowed the judges and triumphed at our Awards in the past, and give you the chance to ask your questions and find out what they did so well.

Take a look at the recording of our past Winsight Webinars below.

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Innovation of the Year

Awards: UK Business Awards 2019

Presenter: Jason Danciger, Managing Director, Hana Group

Host: Kerry Gidziewicz, Senior Executive Search Consultant, Douglas Jackson

Hana Group UK are changing the way we shop in the UK and creating all important theatre in food hall. They started under three years ago and already operate over 100 units creating 600 new roles & careers. Judge feedback: “A fast-moving and innovative startup, with a passion for employee engagement.” “I can hardly fault your entire process.”“Great app, looked like a great progression.”  

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Customer Centric Culture – Initiative

Awards: UK Customer Experience Awards 2019

Presenter: Noleen Turner, Director of Marketing, Aspen Healthcare

Host: Jonathan Mindell, Executive Director, iCustomer

Noleen has “wowed” our judging panels by winning 8 awards (including 5 gold awards and 1 overall winner) across our different award programmes. This presentation is a great example of one of those award winning entries. Judge feedback: “This was almost the 'model' initiative, with great clarity on objectives, planning, implementation and measurement of results.”

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Employee Experience

Awards: UK Customer Experience Awards 2019

Presenter: Fiona Allen, Director of People and Culture, Camm & Hooper

Host: Peter Milligan, Founder, New Generation Leaders

Camm & Hooper was recently selected as one of the London Stock Exchange Group's 1000 Companies to Inspire Britain. This is a great opportunity to hear a presentation that our judges called “full of energy, refreshing and unique.”

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Best Place to Work

Awards: UK Business Awards 2019

Presenter: Gemma Smith, Managing Director, Strata

Host: Stephen Parry, CEO and Business Author, Lloyd Parry International

Strata were Overall Winners at the UK Business Awards 2019, meaning their entry achieved the highest score across all of the categories. In terms of workplace, their purpose is to create somewhere for like minded people to live, learn and dream. This was reflected in their entry, in which the judges said “their energy and passion just shone through.

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Entrepreneur of the Year

Awards: UK Business Awards 2019

Presenter: Luke Murfitt, Managing Director - Integrity Cleaning Ltd

Host: Sudhana Singh, Director - Imbue

Luke Murfitt, Founder of Integrity Cleaning Ltd, was the very proud winner of the Entrepreneur of the Year category at the UK Business Awards 2019. As one of the judges said: “Luke is a shining example of an entrepreneur who is reflective, follows ethical principles and takes other people on his journey.”