WINSIGHT WEBINARS

We’ve had some amazing winners over the years. At our various Awards, we’ve heard outstanding stories of individuals and organisations reaching new heights of customer experience and business success.

Now we’re sharing that winning inspiration with our Winsight Webinars series. These feature organisations that have wowed the judges and triumphed at our Awards in the past, and give you the chance to ask your questions and find out what they did so well.

Take a look at our upcoming talks below – we hope you can join us!

AUG
26
11:30 am
Customer Centric Culture

Awards: UK Customer Experience Awards 2019

Presenter: DeAnna Avis, National Customer Experience Lead & Vicki Starrs, Service of Tomorrow Consultant from - Solus Accident Repair Centres

Host: Yvette Wise, Director - Capita

Solus are Aviva’s group of repair centres, rated #1 by customers, achieved through their innovative approach to customer-centric culture. Solus achieved the highest scores across finalists from all other categories at the UK Customer Experience Awards 2019 which made them Overall Winners.  swept the UK CX Awards taking home four awards Judge Feedback: “Fabulous presentation delivered with passion and precision. Interesting journey showing real thought about customers via mapping.
JUL
7
12:30 am
What Does it Make a Winner?

Awards: Awards International

Presenter: Gold Winner

Host: Chair Judge

The winning organisation is disclosing the details of what made them a Winner at one of our Awards Programmes
AUG
26
11:30 am
Leader’s Mission

Awards: Awards International

Presenter: Gold Winner

Host: Chair Judge

This webinar reveals how did a Leader implement a winning idea in their organisation from start to winning.
SEP
10
11:30 am
Winning Project – Step by Step

Awards: Awards International

Presenter: Gold Winner

Host: Chair Judge

Our Award Winner is disclosing the 9 winning steps they took to take the Gold Award to their team.
SEP
25
12:30 pm
Developing a Winning Strategy

Awards: Awards International

Presenter: Gold Winner

Host: Chair Judge

Find out how our Award Winner developed a strategy that impressed our Judges and earned well-deserved Gold Trophy.
OCT
8
11:30 am
From Careful Planning to Outstanding Results

Awards: Awards International

Presenter: Gold Winner

Host: Chair Judge

Our Award Winner is sharing their planning strategies and impressive results that brought them the Gold Trophy at one of our Awards Programmes.
OCT
22
11:30 am
Building a Winning Culture

Awards: Awards International

Presenter: Gold Winner

Host: Chair Judge

Building a Winning Culture for your Organisation may seem like a difficult task to achieve. Our Award Winner will help you understand how they managed to do that by implementing an initiative and winning the Gold Award.
NOV
10
12:30 pm
How to Build Team Morale?

Awards: Awards International

Presenter: Gold Winner

Host: Chair Judge

Recognising your team for their achievements and supporting their professional development helps you build team morale. Our Award Winner will talk about how their team involvement helped them become a winning organisation to their competitors but, more importantly, to their team.
NOV
24
11:30 am
Unique Business Model

Awards: Awards International

Presenter: Gold Winner

Host: Chair Judge

Award-winning business model presented by an organisation who triumphed at one of our Awards Programmes.
DEC
3
11:30 am
Winning Innovation Project

Awards: Awards International

Presenter: Gold Winner

Host: Chair Judge

Being innovative in your organisation opens your path to success. Our Award-winner is presenting their project that did exactly that.
DEC
17
11:30 am
Winning Leadership Style

Awards: Awards International

Presenter: Gold Winner

Host: Chair Judge

How do you know when you have developed a leadership style that fits your organisation perfectly? Our Award Winner is revealing how they chose the right leaders that lead their organisation to success.